Basic Uniform and Appearance

•Team member uniforms should be clean, pressed, and in good condition.

•Black restaurant specific non-slip shoes are required for ALL SHIFTS.  For safety reasons, if you do not have your non-slip shoes, you cannot work.

•A name tag should be worn on the right side of the chest whenever clocked in. If the badge is forgotten, team members will be required to purchase a replacement. 

•Belt should be trimmed so end doesn’t fall below belt line.

•Socks should match and not be bright colors or distracting to guest

•Hats may be worn in all areas however must be in good condition without stains or fading.  

•Pants must be correctly fitted and not baggy or too tight.

•Undergarments should be a solid, neutral color. (No bright colors, patterns, graphics or textured materials, so as not to show through uniform shirt or blouse).

•Good personal hygiene is expected of Team Members when they report for work. (Clean-shaven, bathed, and with appropriate application of body deodorant.)

• Uniforms must be clean when working up front.  TM should bring another shirt if working both.

• Team members may ONLY wear shorts if they are primarily working outside in drive thru or meal fulfillment during full shift.

Specific Uniform Requirements for Men

•A clean white or black undershirt should be worn under all polo or chef coats.

•All male shirts (except chef coats) must be tucked in at all times.

Specific Uniform Requirements for Women

•Female polo shirts must be tucked in. (Maternity tops excluded)

Hair / Facial Hair

•Hair must comply with local Health Department requirements. Hair must be clean and hairstyles must be neat and professional in appearance.

•Regardless of location working at the restaurant, inside or outside, effective hair restraints (for example, hair accessories, hats, visors, hair nets, Chick-fil-A chef hats) must be worn to hold back any loose hair that could potentially fall into food.

•Hair that falls around face must be completely tied back and restrained using a hair accessory that has no jeweled or beaded parts that could come loose.  Hair that is below shoulder length should be tied back to remain behind your shoulders.  Loose hair strands are not acceptable.

•Natural hair coloring is acceptable. Unnatural colors (for example, pink or blue) and eccentric styles (for example, Mohawks or shaven words, symbols, logos, etc.) are unacceptable.

•False eyelashes or extensions are unacceptable.

•Sideburns: trimmed to no longer than bottom of earlobe and must be a consistent width, from top to bottom.

The following facial hair styles are acceptable:

•Short neatly groomed mustaches.

•Short, neatly groomed goatees with well-defined lines.

•Short neatly groomed beards with defined cheek and necklines.

•Short is defined as hair up to 1/2" in length (#4 standard trimmer guard)

•Neatly trimmed means there is a define line where hair ends. For example, with a beard, hair should end generally where the jawline meets the neck, above the Adam's apple. “Neck scruff” is unacceptable.

Unacceptable facial hair styles include:

•No undefined lines, shavings, carvings, designs or extreme styles (no chinstraps, chops, handlebar, etc.)        

•Team Members should not work with unclean lines or patchy, inconsistent hair growth.

•While a Team Member is growing facial hair, the acceptable facial hair guidelines still must be followed.

Fingernails

•Fingernails must comply with applicable Food Code and local health department requirements.

•Fingernails must not extend beyond fingertips when viewed from the open palm.

•False fingernails, acrylic extensions and the like are not allowed in Restaurant.

•Fingernail gems must not be worn.

•Fingernail polish is acceptable as long as colors are muted and solid and generally not be a distraction to guests or other team members.

Tattoos

•If visible tattoos are permitted at your Restaurant, the following standards must be met:

•Tattoos must not be visible on face or neck.

•Visible tattoos must not contain profanity or be racially offensive, sexually explicit, violent, vulgar or otherwise offensive to other Team Members and Guests.

•Tattoos that do not meet requirements above can be covered by approved TeamStyle uniform items (for example, long-sleeved polo or performance sleeve) and/or with waterproof makeup.

Wristwatches and/or Medical Alert Bracelets

•Must be conservative in size and appearance.

•Wristwatches must not have attached decoration or gemstones that could come loose.   Medical alert devices may be kept in pockets when in food prep areas.

•Only wristwatches that have no décor or gems attached may be worn near food prep areas with the exception of raw and prep areas where the watch may be exposed to food debri.

Jewelry

•Jewelry (including medical alert jewelry) must be modest in size to help prevent the cross-contamination of food.

•Body modifications visible to Guests are not acceptable (for example, extended earlobes, ear gauges/plugs or any piercings other than traditional piercings).

•Necklace must be tucked inside clothing to avoid being a safety hazard.

•Earrings must be limited to plain stud earrings (no dangling earrings, including hoops of any size).

•Jewelry in pierced body parts exposed to customers, other than female earlobe, is not acceptable.

•Nose ring-Nose piercings are acceptable only on one side, solid stud only, no jewels or hoops allowed.  Septum piercings are not allowed.

•Dental modifications must not be visible (for example, decorative dental grills, dental tattoos); orthodontic braces and bands must be in neutral colors.

•Rings are limited to a plain band without gemstones (such as a wedding band). When worn in food prep areas, rings must be worn with gloved hands to avoid food contamination or catching on equipment.

Footwear

• Team Members must wear black, navy or gray socks (to complement pants), TeamStyle socks, black hose or flesh-toned hose.

• Shoes must be constructed of leather or non-cloth, man-made uppers with slip-resistant rubber soles (for example, Shoes for Crews™) with closed heels and toes.

• Shoes should be solid black (or colored Shoes for Crews from the approved Chick-fil-A collection).

• Shoes must fit properly with laces tied, unless limited by medical conditions requiring corrective orthopedic devices (due to broken bones, surgeries, etc.).