Scheduling & One Click
Scroll Down for Policy Review
We know your schedule is important! We know flexibility is important! We strive to provide you as many hours and flexibility as possible based your availability, your performance and restaurant sales.
For all scheduling questions, email: 03432@chick-fil-a.com.
BASIC POLICIES
Any requests must be made 2 weeks in HotSchedules prior to the required date.
Time off must be approved before its official. Once the max amount of requests for a specific date is received, new requests will be reviewed against policy unless a valid reason such as medical accomodation is requested.
Availability changes can be made every 90 days unless school transition month or major life occurrence.
To call out of a shift:
Call the store and leave a message!
Contact your operations director.
Find coverage for your shift using our team communication tool
You are responsible for your shift until another team member picks it up.
Time corrections should be completed when you miss a clock in or out. Here's the link.
INDIVIDUALS UNDER 18 (DURING SCHOOL YEAR):
May only work 6 hours on a school day or 8 hours on a Friday / Saturday.
May only work until 10:45PM regardless of school night or non-school night.
No more than 32 hours weekly during school year.
PAYROLL
Paychecks are issued every other Friday. Direct deposit is available on Thursdays weekly.
Download HotSchedules
Our scheduling tool for shifts, requesting time off, availability and much more.
Download One Click
Our training tracking tool, daily position assignments and much more.
Requesting Time Off
Updating Availability
Getting Started with One Click
Training Checklist
in One Click
For all scheduling questions, email: 03432@chick-fil-a.com.
WEATHER PREPARATIONS
New Englands brings uncertainty at times with weather. Please review our weather protocol to be prepared no matter the day!